Welcome to itSMF International

The IT Service Management Forum


The itSMF is the only truly independent and internationally recognised forum for IT Service Management professionals worldwide.

This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management 'best practice' standards and qualifications and has been since 1991, when the UK Chapter commenced as the foundation Chapter.


IT Service Management Forum International (itSMF International), in collaboration with the National University of Singapore-Institute of Systems Science, is pleased to announce the publication of the 2017 itSMF IT Service Management Global Survey report.

Click here for more information


New International memberships now available - Click Here


We are now calling for content for publication in the 3rd Edition.

Content for consideration can be sent to

Advertising space is also available – please refer to the attached media kit for details.





Town Hall Meeting Dates


  • November 15th 2017 @ 1000 UTC
  • January 24th 2018 @ 1000 UTC
Go to Meeting invites will issue to Chapter Chairs for these Meetings

Town Hall Communications
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The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the agile design of technology enabled enterprise services and delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ Chapters. Click here to read more!

Calendar more

18/01/2018 » 19/01/2018
12th Annual Conference itSMF CZ


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